Inbound Call issues should now be resolved - please see below status update from URL Networks.
If you are still experiencing issues, please let us know.
Thank you for your understanding and patience.
URL Networks Service Status
[Resolved] Inbound Call Issues
The issue impacting inbound calls has now been resolved as of 11:25 am AEDST. If you are still having inbound call issues please notify our support team.
Once again, we apologise for the inconvenience and we will continue to work with our provider to ensure stability.
Posted 10 March 2020 @ 11:55 AEDT
There is an inbound call issue currently impacting most of the incoming calls to our network. The issue is inside an upstream network providers network and appears to be an equipment failure. Engineers are working on restoration as we speak.
The issue is only impacting inbound calls so if you note the person's caller ID you should be able to hang up the incoming call and call them back.
We apologise for the inconvenience.
URL Networks (and many other Carriers) are experiencing an Inbound Calls Issue this morning.
The issue is being investigated.
If you are unable to receive calls or you are receiving calls, but can not hear the caller on your landline today - it is most likely related to this issue.